You’ve heard it a thousand times…”I can’t possibly cross-sell at the drive-up window!” “Everyone is in a rush.” “They’re always on their cellphones.” “If they wanted to talk about products and services they’d come inside.” Negative assumptions like these become all too commonly accepted in a branch environment. Once assumptions like these take root, they… Read more »
Monthly Archives: January 2016
Eliminate Force-Placed Auto Insurance Tracking with Vendors Single Interest Protection
When a member borrows money for a vehicle, it is the credit union’s right to require them to show proof of comprehensive and collision insurance to protect its interest from damage or loss throughout the life of the loan. However, there is no guarantee that the member will keep it in force throughout the entire term. If… Read more »
Introducing My Credit Union Benefits 2.0
In the spring of 2014, CU Insurance Solutions launched the first iteration of the My Credit Union Benefits marketplace website. The website was created with the mission of assisting Maine credit union members in making the important decisions necessary to purchase individual health insurance with the recent changes under the Affordable Care Act. The private… Read more »